Support / Tips & Tricks
Symmetric Software is continuously developing a “SAFETY NET” of support services for our valued clients… We are here to support your auction business.
If you are just getting started, you may want to print an AuctionRPMGuided Tour. This document walks you through the basic steps in setting up the program for your auction company’s needs. Adobe Reader needs to be installed on your computer to view this file. Click Here if you need to download the free Adobe Reader.
Numerous TRAINING VIDEOS are also available to you. These are designed to help you get comfortable within the AuctionRPM system.
You may refer to the RPM Built-In Help System by hitting F1 on your keyboard while you are in the AuctionRPM system. This is context-sensitive help that is always available to you. Click here to download the most current help file.
Tips & Tricks…
“Tips & Tricks” Support Documents have been compiled by our technical support team. Scan the list of topics to find useful step-by-step instruction on many of the powerful features built into AuctionRPM.
Live Technical Support
30 days of Live Technical Support are included with your purchase of AuctionRPM.Talented support associates are available 24/7 to assist you. After our regular business hours, support calls are routed directly to Symmetric Software programming staff.